Fees & Charges

Effective Date: September 23, 2026  ·  The Collectibles Exchange Inc. ("TCE")

Every charge TCE makes is on this page. If a fee is not listed here, we do not charge it.

1. What a buyer pays

The item price and the shipping option you choose. That is all.

  • No buyer fees. There is no buyer premium, service fee or booking fee.
  • No card surcharge. TCE pays the card processing fees on your purchase — they are not added to your total.
  • Shipping is the rate you select at checkout. You are charged the amount shown; it cannot change afterwards.

2. What a seller pays

One commission, taken from the sale when it completes. Nothing up front, nothing monthly, and no charge for listing a card or for a card that does not sell.

Trading cards

Sale priceCommission
Under $50.0012%
$50.00 – $199.9911%
$200.00 – $999.9910%
$1,000.00 and above9%

Sealed product and everything else

Sale priceCommission
Under $100.0012%
$100.00 – $499.9911%
$500.00 and above10%

Commission is calculated on the item price only. Shipping is never commissioned — the postage a buyer pays is not part of the figure we take a percentage of.

TCE absorbs card processing. Payment processing costs roughly 2.9% + $0.30 on every sale, and TCE pays it out of its own commission rather than passing it to either side. Marketplaces commonly charge their commission and add processing on top; we do not.

A worked example

Card sells for$40.00
Buyer also pays shipping$3.99
TCE commission (12% of $40.00)−$4.80
Seller receives$35.20

The buyer is charged $43.99. The $3.99 of postage goes to fulfilling the shipment, and the card processing cost comes out of TCE's $4.80 — not out of the seller's $35.20.

3. Getting paid

Sale proceeds are credited to your TCE balance and withdrawn when you ask.

ItemAmount
Minimum payout request$25.00
Interac e-TransferFree
Cheque$5.00
Wire transfer$15.00

When proceeds become available

Proceeds are held for 21 days after you mark an order shipped. The hold covers the window in which a buyer can raise a problem or a payment can be reversed. Three things to know:

  • Vault sales are exempt. A card sold into the Vault is only credited once we physically have it, so there is nothing further to wait for.
  • We can shorten or remove the hold for an established seller. It is set per account.
  • Your balance page always shows what is available now and what is still held, with the date each amount becomes available.

Where the money goes

Payouts are sent only to the identity that passed verification on your account:

  • e-Transfer goes to the email address on your account.
  • A cheque is made out to the legal name on your verified ID and posted to the verified address.
  • We cannot send a payout anywhere else, and no payout is possible before identity verification is complete. This is deliberate: it is what stops someone who gets into an account from redirecting your money.

4. Chargebacks

If a buyer disputes a payment with their bank, the payment processor reverses the sale amount and charges TCE a $15.00 dispute fee. Where the sale has already been credited to a seller, the sale proceeds are reversed and that $15.00 is charged to the seller's balance.

This can take a balance below zero, in which case it is recovered from later sales. We will always tell you when a dispute is raised and what it relates to.

5. Bulk submissions

Send us a box of cards and we photograph, catalogue and list them for you.

Free during the current pilot. There is no per-card processing charge and no charge for condition reports, priority processing or grading recommendations. We will give notice before that changes.

If you ask for cards to be returned to you rather than listed or vaulted, return postage and an $8.00 handling charge apply. That is a real shipping cost, not a service fee.

6. Auctions

Listing an auction is free. The same seller commission in section 2 applies to the winning bid, and nothing is charged if a card does not sell.

  • The starting price you set is the floor. There is no separate reserve — if bidding reaches your starting price, the card sells.
  • The minimum bid increment is $1.00, rising with the price of the card.
  • A bid placed in the last 5 minutes extends the auction by 5 minutes, so an auction cannot be won by timing alone.

7. Tax

TCE is not currently registered for GST/HST and does not charge GST/HST on its commission or on any other fee listed here. No tax is added at checkout.

This will change once TCE is required to register, and we will give notice before it does. Sellers are responsible for their own tax obligations on the money they earn, including any obligation to register and charge tax on their own sales.

8. Payments and your card details

Payments are processed by Stripe, a PCI-certified payment processor. Card numbers are entered directly into Stripe's own payment form and are never received, seen or stored by TCE. We keep only the card brand, the last four digits and Stripe's receipt link, so you can recognise the payment on your statement.

Funds from a sale are received by TCE and paid on to the seller under section 3. TCE holds those proceeds on the seller's behalf until they are withdrawn. TCE is not a bank and balances held on the platform are not deposits and are not insured.

Charges appear on your statement as THE COLLECTIBLES EXCH.

9. Currency

Prices are shown in the currency the seller chose, in Canadian or US dollars, and you are charged in that currency. Market value figures shown in Card Insights are sourced in US dollars and converted for display; the conversion rate used is shown alongside the figure.

10. Changes to these fees

We will give at least 30 days' notice by email to registered users before introducing a new fee or increasing an existing one. A change never applies to a sale that has already completed.

11. Questions

If a charge on your account is not explained by this page, tell us and we will explain it or refund it. Open a support ticket or email support@thecollectiblesexchange.com.