Acceptable Use Policy

Effective Date: April 1, 2026  ยท  The Collectibles Exchange Inc.

1. Purpose

This Acceptable Use Policy ("AUP") sets out what you may and may not do on The Collectibles Exchange platform. It supplements our Terms of Service.

2. Prohibited Activities

Fraud and Misrepresentation

  • Listing counterfeit, trimmed, altered, or misrepresented cards
  • Providing false identity or business information
  • Manipulating ratings, reviews, or break outcomes
  • Arranging off-platform transactions to avoid platform protections

Abuse and Harassment

  • Sending unsolicited, threatening, or abusive messages
  • Harassing, stalking, or discriminating against other users
  • Posting or sharing content that is defamatory, obscene, or hateful

Platform Abuse

  • Using automated bots, scrapers, or scripts to access the platform without permission
  • Attempting to circumvent rate limits, security controls, or authentication
  • Interfering with the platform's infrastructure or other users' access
  • Creating multiple accounts to circumvent suspensions

Illegal Activity

  • Using the platform to facilitate money laundering, tax evasion, or any criminal activity
  • Selling items prohibited by Canadian federal or Ontario provincial law
  • Violating any applicable export control or sanctions regulations

3. Consequences

Violations of this AUP may result in warning, temporary suspension, permanent account termination, removal of listings, forfeiture of funds, and/or referral to law enforcement. We reserve the right to take any of these actions without prior notice for serious violations.

4. Reporting

To report a violation, contact us at trust@thecollectiblesexchange.com or submit a support ticket at Support Centre.

5. Contact

trust@thecollectiblesexchange.com